Certificate II In Hospitality SIT20316

  1.  Are You Thinking of Becoming;
  • A member of a Public Relation Team at a Prestige Hotels?
  • A flight Attendant?
  • A member of an Events Hosting Team?
  • A Client Service Officer of a Reputable Organisation?


Then this course is designed for you to make your dreams come True.

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.

This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafés, and coffee shops.  Enrolment of participants will be subject to meeting the following requirements:

Must be 18 years of age or over; and

Successful completion of Year 12 or its equivalent

Prospective participants with demonstrated competency in applicable units through industry experience may apply for recognition of prior learning (RPL). 


No specific requirements for language and literacy skills are listed for the Training Package but individual units of competency may outline specific minimum language and literacy requirements. All programs will be delivered in English.

All participants, at the earliest possible time under College supervision, will be subjected to a paper test for Language, Literacy and Numeracy (LLN)

These units of competency from the SIT Tourism, Travel and Hospitality Training Package provide a set of skills to communicate effectively with, and provide quality service to both internal and external customers.

The results of this test will not to be used as a barrier for the participant but as an indicator of the support that the participant may need during a study program. If a participant were to score zero in all categories, it will require referral to a specialist agency for further investigation to determine appropriate pathways for the desired study program.


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